Returns/Exchanges
We do not accept the return or exchange for custom uniforms. We encourage our customers to order a customized
sample of their designed uniform to inspect the overall look and that it is to their expectation. Once the customer has
approved the Order Detail and has opted not to order a customized sample, we are not liable for any dissatisfaction that
the customer might experience or portray.
Please be aware: Orlando’s Sportswear does not offer refund. Only exchange or redo or we can offer a credit note on
your account to use for your future orders

All Orlando’s Sportswear uniform returns or issues must be reported to our office within 7 business days of merchandise
receipt. We will not accept any returns made after 7 days of the receipt date. All merchandise claims and or returns
must be submitted via email stating in detail the reason for the return and specifying the issues, and include photos if
needed to support your claim. Our quality assurance department will review your claim and research your issues and if
we deemed it to be an error on our part, we will gladly replace the merchandise or provide a refund accordingly.
However if it is not an error in our part and we can provide the proper documentation to support our claim, Orlando’s
Sportswear has the right to deny the customer’s claim, complaints, and or issues