FAQ
What is dye sublimation?
Dye sublimation is a heat transfer process that imprints your logos and graphics into the fibers of
100% polyester fabric to essentially make the designs part of the fabric.
What are the advantages of dye sublimation over screen printing?
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- Logos and numbers will not fade, crack or peel
- More detailed designs can be imprinted
- Unlimited amount of colors can be used
- Names and numbers don’t stick to your back when you sweat
- Colors on items stay vibrant wash after wash – year after year
- Reordering is simple
Can I get that in kid and youth size?
Yes, almost all of our products come in all sizes.
What forms of payment do you accept?
We accept Visa, MasterCard, Discover, PayPal, checks or cash. Paypal can be sent to orlandossportswear@gmail.com
What is the minimum order?
For sublimated garments and accessories, the minimum is always 10.
How can I check on the status of my order?
Typical orders leave our facility in 20 business days after receiving your final artwork approval and payment. If your order has taken longer than 20 business days, you can contact your sales rep via phone or email. They should be able to tell you the date your items were printed.
Do you offer screen print and embroidery?
Yes, please contact info@orlandossportswear.com
What is your return policy?
Please check your estimate for accuracy before paying and placing your order. Any mistake on an invoice is the responsibility of the customer. There are no claims on merchandise after 10 days of receipt. In the event that a mistake is made on our end we will replace the item at no charge.
info@orlandossportswear.com
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